Terms and Conditions


  • Please Read Quotation Carefully.
  • One Year Upgrade (Tally License) Free As Per TSPL Policy.
  • After Installation If You Have Any Problem Then Also We Provide Free Telephonic Support.
  • Telephonic Support Provided by Us Only Working Days Monday to Saturday 10 A.M. To 6 P.M. Only).
  • TSS Subscription Entitles the Tally. ERP 9 Customer for the Following Services.
  • Remote Access Availability of Updates and Current Releases Synchronization through Tally.NET Recruitment Tests Tally SMS.
  • We Support Current Release (Please Check Latest release on www.tallysolutions.com)only for Installation,Support,Solutions,development and Training.
  • Our Developed Customization is working Latest Release onward. We cannot edit and modified other developer customization all customization file have privacy other cannot edit as per TSPL rule it avoid.
  • Manage Business from Home Business on the Move Enhance Response Time to Customers.
  • The Following Are Included in the Free Facilities of Tally.NET Which Will Continue Working Even If the Tally. ERP 9 Does Not Have A Subscription.
  • Account Management through Control Centre Support Centre.
  • In case of Taxation like Service Tax is Extra it’s not inclusive of This Quotation.
  • Per Section Training is only 3 Hours. If it’s more than Rs.999/- Per Hours.
  • Additional Training per Section Charge Rs.4, 500/- Plus Service Tax.
  • The section is cannot be continued on the next day 1st day 2 hours 2rd Days, 1 hours is not possible in case of any emergency.
  • Terms / Conditions, Tax, Service, support & Rate are subject to change without any notice.


The Effective Start Date of the Project Would Be on Completion of All the Following Stated Activities:

  • This Proposal Is to Be Accepted Along with A Mandate / Purchase Order Issued in Favor of the Company. Order / Mandate Have to Be Accepted by the Company in Writing.
  • Placement of a Firm Purchase Order. Release of Advance.
  • Against your Telephonic and Email Confirmation we start your customization. After finish customization make payment once it install if any delay interest is chargeable 24% P.A.
  • All Customization is under Locking of Individual Serial Number also dated locking till payment is get clear if payment is not done we have rights lock your Customization which is done from us which payment is not received if payment is received we give new tcp.(If payment more then 30 Days from development we not give tcp after 45 Days we charge Penalty of Rs. 2,700/- Plus Tax.
  • Handing Over of Relevant Documents.
  • We Have Mentioned Here All the Face of Your Required Customization.
  • Kindly Exclude Whatever Not Required.
  • Customization Charges May Vary Upon Detailed System Study
  • All Customization is done on Latest Release it may not compatible earlier Version.
  • The Development Time Mentioned Earlier Will Be Counted From the Effective Start Date of the Project.
  • We Have Mentioned Here All the Face of Your Required Customization.
  • This Customization Is Only for One Serial No.
  • Place Order via Email OR Post.
  • Training Charge OR On-site Visit Charge Extra.

Terms & Conditions:


Taxes                                :       Service Tax @ 15% Extra.

Octroi                              :       As Applicable.

Validity                            :       Proposal Is Valid for A Period of 7 Days From the Date of Submission.

Delivery                           :       15 Working Days from Receiving Advance. (These Days Calculated by Project Schedule). *

Updates                           :       First Year Update Free After Then Rs.3,000/- or 30% AMC on Customization (Basis on Year) whichever is Higher. Every year basis price is changed as per market.

Changes                            :      We are not making any change on this customization. If you require any changes that is extra.

Additional License           :       For Additional Serial No. 50% Charge of Actual Value of Customization.

Outstation Visits              :       Travel, Boarding & Lodging and Incidental Expenses Will Be Charged As Per Actual.

Testing Period                  :       30 Days from the Date of Delivery (If There Is Any Error According Contract You Can Us within Testing

Period. Otherwise We Will Assume That the Project Is Final As Per Contract. We Will Close the Project.

Not Any Changes Applicable in Future with Same Contract.

On Site Delivery (Visit)     :       For Delivery of the Project Visit Will Provided by Company Otherwise per Visit Will be Charged of Rs.2400.

Out of Mumbai Lodging and boarding is Extra.

Payment Terms                :       Implementation & TDL 75% License 100% Advance Along with Purchase Order in Favor of “SATTHI SOLUTIONS”.

Upgradation of License    :       First Year Update Free after Then Tally Net Subscription is valid for Upgradation Synchronization &

Remote Access TSS is Compulsory. Without TNS you’re only running your last version of Tally. ERP 9 which is Available when you TSS are expired. Cost is depending on Time of Upgradation.

Payment Refund              :       100% Payment is refundable in case of not done the customization for Technical Issue only refund on, not Done Part only, we cannot be refunded on finished customization. We cannot Cancel and refund for slowly Working on Program / customization. For Implementation, Module and AMC No Refund.